VICTIMS OF
domestic violence,
sexual violence,
and human trafficking
HAVE A VOICE
VICTIMS OF
domestic violence,
sexual violence,
and human trafficking
HAVE A VOICE
- LIS Agencies -
Geographic Scope of Agencies

Service providers should contact the agency that delivers interpreter services under the LIS program in their area. The agencies delivering Language Interpreter Services (LIS) program also belong to the Ontario Network of Language Interpretation Services (ONLIS), it is a network of 9 not-for-profit agencies that deliver interpretation services across the province.

Click on a region to see agencies:

GREATER TORONTO AREA | GREATER TORONTO AREA AND CENTRAL | CENTRAL | SOUTHWEST | EAST | NORTHEAST AND NORTHWEST | AMERICAN SIGN LANGUAGE (ASL) – ENGLISH, LANGUE DES SIGNES QUÉBÉCOISE (LSQ) – FRENCH

GREATER TORONTO AREA

Barbra Schlifer Commemorative Clinic

489 College Street
Suite 503
Toronto, Ontario | M6G 1A5

Tel: 416-323-9149 Ext. 236

e-mail: is@schliferclinic.com

schliferclinic.com

SERVICES

The Interpreter Service (IS) of the Barbra Schlifer Commemorative Clinic provides interpreter services for non- English-speaking immigrant and refugee women who are victims of domestic violence, sexual violence, human trafficking, and for those abused women who are deaf or hard of hearing. With 25 years’ experience, the Schlifer Clinic is a provincial leader in the provision of training that prepares interpreters for accuracy in complex social and power dynamics in the interpreter relationship. Situated within a full service legal and counselling clinic, the Interpreter Services is known for its expertise in violence against women matters. Women are able, through the assistance of interpreters, to access a variety of essential services such as shelters, community centres, and the mental/medical health, legal, housing and social assistance systems. Rigorously trained Language Interpreters provide effective interpretation for the benefit of both Service Providers in the community who contact us for interpretation, and their clients. In 2010/11, the Interpreter Services Department served 1248 women.

COVERAGE

Interpretation for service providers in the Domestic Violence Courts in Toronto; sexual assault centres ; shelters; hospitals; lawyers offices; counseling appointments; immigration appointments; ESL; Child Parent meetings and anywhere a woman victim of domestic violence, sexual violence, and human trafficking needs interpretation for her service provider to be able to communicate with her other than in English.

GTA Region including:

Toronto

SEE COVERAGE AREA MAP

GREATER TORONTO AREA AND CENTRAL

MCIS Language Solutions

789 Don Mills Rd.
Suite 1010
Toronto, Ontario | M3C 1T5

Tel: 416-426-7051 | 1-888-236-8311

e-mail: info@mcis.on.ca

mcislanguages.com

SERVICES

MCIS is a social enterprise which provides a full suite of language services including professional interpretation, translation and training.

We provide hundreds of public and social service organisations a high quality, responsive (24/7/365) service in more than 200 languages.

MCIS is the designated agency under Ontario Ministry of Citizenship, Immigration and International Trade’s (MCIIT) LIS (Language Interpreter Services) program for the Police, Victim Services, Domestic Violence Courts, hospital and community based programs when they serve victims of domestic violence, sexual violence and those exploited through human trafficking.

COVERAGE

Toronto Police Services and the Police Services in all the designated area and Children’s Aid Society of Toronto.

GTA and Central Regions including:

Halton  (Burlington, Halton Hills, Milton, Oakville), Durham (Ajax,  Brock,   Clarington,   Oshawa, Pickering, Scugog,  Uxbridge,  Whitby), York (Aurora, East Gwillimbury,  Georgina,  King,  Markham,   Newmarket,  Richmond Hill,  Vaughan,   Whitchurch-Stouffville), Peel (Brampton,   Caledon,  Mississauga), Scarborough, Dufferin (Amaranth, East Garafraxa, Grand Valley, Melancthon, Mono, Mulmur, Orangeville, Shelburne), Simcoe (Adjala-Tosorontio,  Barrie,   Bradford West Gwillimbury,  Clearview,  Collingwood,  Essa,  Innisfil,  Midland,  New Tecumseth,  Orillia,   Oro-Medonte,  Penetanguishene,  Ramara,  Severn,  Springwater,  Tay,  Tiny,  Wasaga Beach), Kawartha Lakes, Peterborough (Asphodel-Norwood,  Cavan Monaghan,  Douro-Dummer,  Havelock Belmont-Methuen,  North Kawartha,  Otonabee-South Monaghan,  Peterborough,   Selwyn,  Trent Lakes),  Northumberland (Alnwick/Haldimand,  Brighton,  Cobourg,  Cramahe,  Hamilton,  Port Hope,  Trent Hills), Muskoka (Bracebridge,  Georgian Bay,  Gravenhurst,  Huntsville,  Lake of Bays,  Muskoka Lakes), Haliburton (Algonquin Highlands,  Dysart, Dudley, Harcourt, Guilford, Harburn, Bruton, Havelock, Eyre and Clyde, United Townships of Highlands East,  Minden Hills.

SEE COVERAGE AREA MAP

CENTRAL

Kitchener – Waterloo Multicultural Centre

102 King Street West
Kitchener, Ontario | N2G 1A6
Tel: 519-745-2593

e-mail: interpreters@kwmc-on.com

kwmc.on.ca

SERVICES

The KW Multicultural Centre has been serving the community for 47 years and offers many supports to new Canadians, including settlement, pre-employment, one on one English tutoring, interpretation and translation. Over 100 trained interpreters, speaking over 60 languages help to facilitate communication between non-English speakers and community agencies, government offices, professionals and businesses.

The KW Multicultural Centre is the only organization in Region of Waterloo, City of Guelph, Wellington, Dufferin, and Brant County funded to provide VAWP Interpreters. (The Program is funded by Ministry of Citizenship, Immigration and International Trade). We serve organizations working with victims of domestic violence, sexual violence and human trafficking.

COVERAGE

Domestic Violence Court systems, shelters and hospital-based domestic violence projects, sexual violence and human trafficking projects in the Region of Waterloo, City of Guelph, Wellington, Dufferin and Brant County

Central Region Including:

Brant (Brant, County of Brantford), Waterloo (Cambridge,   Kitchener,   North Dumfries, Waterloo,   Wellesley, Wilmot, Woolwich), Wellington (Centre Wellington, Erin, Guelph,   Guelph/Eramosa, Mapleton, Minto, Puslinch, Wellington North)

SEE COVERAGE AREA MAP

INCommunities

235 Martindale Rd, Unit #10
St. Catharines, Ontario | L2W 1A5

Tel: 905-682-1900 ext 218 or 1-800-263-3695

Fax 905-682-4314

e-mail: interpreters@incommunities.ca

incommunities.ca

SERVICES

INCommunities is the new visual brand for Information Niagara which has been in the business of connecting people and community services for more than 40 years. From humble beginnings in Niagara Falls, this St. Catharines based non-profit delivers a number of exciting programs that help members of the communities they serve.

Interpreters Niagara Hamilton provides interpretation services to reduce language barriers between service providers and their clients in the Region of Niagara and the City of Hamilton.

Our role is to allow service providers working in a social service setting and their clients to communicate accurately and confidentially with each other through skilled, trained interpreters.

COVERAGE

Interpretation Service is available for:

•Individual or group counseling settings
•Domestic violence shelters, domestic violence court preparation, crown attorney meetings
•Police
•Appointments with housing, social assistance
•Legal appointments
•Hospitals (including sexual assault units)
•Medical appointments
•Schools for parent teacher meetings
•Health, community, family services
•Government services
Type of Service:
•On-site interviews (face-to-face): Interpreters will go to the location where the appointment is to take place.
•Message relays: Brief messages relayed to your client, such as appointment reminders, instructions, etc.
•Telephone (three-way conference call)

Central Region Including:

Hamilton, Niagara (Fort Erie, Grimsby, Lincoln, Niagara Falls, Niagara-on-the-Lake, Pelham, Port Colborne, St. Catharines, Thorold, Wainfleet, Welland, West Lincoln)

SEE COVERAGE AREA MAP

SOUTHWEST

Across Languages Translation and Interpretation Service

129 Wellington Street
London, Ontario | N6B 2K7

Tel: 1-866-833-7247 | 519-642-7247

e-mail: info@acrosslanguages.org

acrosslanguages.org

SERVICES

Across Languages provides interpreters for hospitals, the City of London, the Children’s Aid Society, the London Middlesex Health Unit, several provincial government ministries, WSIB, WSIAT, CPP, Designated Assessment Centres, lawyers, schools, counsellors and therapists, family doctors, police, provincial courts, community agencies serving refugees and immigrants, as well as many other organizations in London and across South-western Ontario and beyond. Across Languages interpreters, translators and ILSAT markers are covered by our Errors & Omissions insurance. Translation services are delivered to an equally broad range of clients.

Through the United Way of London and Middlesex, Across Languages can provide interpreters in some situations where fees cannot be paid. Through funding from the Ministry of Citizenship, Immigration and International Trade, Across Languages provides interpreters to organizations and government departments serving victims of domestic violence, sexual violence, and human trafficking, across most of South-Western Ontario. All our interpretation services including face to face, OPI, and scheduled telephone are accessible 24/7.

COVERAGE

Domestic Violence Court Systems and hospital-based domestic violence projects, sexual violence and human trafficking projects

Southwest Region including:

Bruce (Arran-Elderslie, Brockton, Huron-Kinloss, Kincardine, Northern Bruce Peninsula, Saugeen Shores, South Bruce, South Bruce Peninsula), Elgin (Aylmer, Bayham, Central Elgin, Dutton/Dunwich, Malahide, Southwold, St. Thomas, West Elgin), Grey (Chatsworth, Georgian Bluffs, Grey Highlands, Hanover, Meaford, Owen Sound, Southgate, The Blue Mountains, West Grey), Haldimand-Norfolk, Huron (Ashfield-Colborne-Wawanosh, Bluewater, Central Huron, Goderich, Howick, Huron East, Morris-Turnberry, North Huron, South Huron), Lambton (Brooke-Alvinston, Dawn-Euphemia, Enniskillen, Lambton Shores, Oil Springs, Village of Petrolia, Plympton-Wyoming, Point Edward, Village of Sarnia, St. Clair, Warwick), Middlesex (Adelaide-Metcalfe, London, Lucan Biddulph, Middlesex Centre, Newbury, Village of North Middlesex, Southwest Middlesex, Strathroy-Caradoc, Thames Centre)

Oxford (Blandford-Blenheim, East Zorra-Tavistock, Ingersoll, Norwich, South-West Oxford, Tillsonburg, Woodstock, Zorra), Perth (North Perth, Perth East, Perth South, St. Marys, Stratford, West Perth).

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The Multicultural Council of Windsor and Essex County

245 Janette Avenue
Windsor, Ontario | N9A 4Z2

Tel: 519-255-1127

e-mail:languageservices@themcc.com

themcc.com

SERVICES

Mission: To promote and encourage a harmonious society in Windsor and Essex County that is multi-racial, multi-ethnic, and multi-faith, and to work toward the social equality of all cultures.

The Multicultural Council of Windsor and Essex County has been providing services to newcomers since 1974. It offers many programs to assist new Canadians.

Language Services Program has a 37-year established record of providing translation and interpretation services to a multitude of companies and businesses including services to government, medical institutions, the private sector, and individuals in the Windsor and Essex County and Chatham-Kent. The MCC has professional interpreters in over 50 different languages on its roster.

The Multicultural County of Windsor and Essex County is the only organization in Windsor and Essex County to provide VAWP Interpreters. (The Program is funded by Ministry of Citizenship and Immigration).  We provide interpretation services to the government agencies and various organizations working with victims of domestic violence, sexual violence and human trafficking.

The MCC in partnership with St. Clair College delivers 180 hour Language Interpreter Fundamentals Program comprised of 6 courses which includes a field placement for interpreters to acquire the necessary interpreting skills.

COVERAGE

Domestic Violence Court systems and hospital-based domestic violence projects, sexual violence and human trafficking projects in Windsor, Essex County and Chatham-Kent.

Southwest region including:

Essex (Amherstburg, Essex, Kingsville, LaSalle, Lakeshore, Leamington, Pelee, Tecumseh, Windsor), Chatham-Kent

SEE COVERAGE AREA MAP

EAST

Immigrant Women Services Ottawa

219 Argyle Avenue
Suite 400
Ottawa, Ontario | K2P 2H4

Tel: 613-729-1393; 1-866-859-8182

e-mail: interpreters@immigrantwomenservices.com

immigrantwomenservices.com

SERVICES

Immigrant Women Services Ottawa is multi-service agency located in the City of Ottawa providing services and programs to immigrant women and their families:  including newcomer women, women and children who are victims/survivors of domestic violence, sexual violence and human trafficking.  For the past 24 years, IWSO has been providing a 24 hour Language Interpretation Services in more than 60 languages and dialects to government departments, legal, social, health and community agencies in Eastern Ontario.  The IWSO interpreters are professionally trained to deliver the service and adhere to a Code of Ethics and a Standard of Practice.  The Language Interpretation Service is funded by the Ontario Ministry of Citizenship & Immigration.

COVERAGE

Domestic Violence Court systems and hospital-based domestic violence projects, sexual violence and human trafficking projects in Ottawa-Carleton.

East Region including:

Ottawa, Frontenac (Central Frontenac, Frontenac Islands, Kingston, North Frontenac, South Frontenac), Hastings (Bancroft, Belleville, Carlow/Mayo, Centre Hastings, Deseronto, Faraday, Hastings Highlands, Limerick, Madoc, Marmora and Lake, Quinte West,   Stirling-Rawdon, Tudor and Cashel, Tweed, Tyendinaga, Wollaston), Lanark (Beckwith, Carleton Place, Drummond/North Elmsley, Lanark Highlands, Mississippi Mills, Montague, Perth, Smiths Falls, Tay Valley), Leeds and Grenville (Athens, Augusta, Brockville, Edwardsburgh/Cardinal, Elizabethtown-Kitley, Front of Yonge, Gananoque, Leeds and the Thousand Islands, Merrickville-Wolford, Village of North Grenville, Prescott, Rideau Lakes, Westport), Lennox and Addington (Addington Highlands, Greater Napanee, Loyalist, Stone Mills), Prescott and Russell (Alfred and Plantagenet, Casselman, Village of Champlain, Clarence-Rockland, East Hawkesbury, Hawkesbury, Russell), Prince Edward, Renfrew (Admaston/Bromley, Arnprior, Bonnechere Valley, Brudenell, Lyndoch and Raglan, Deep River, Greater Madawaska, Head, Clara and Maria, Horton, Killaloe, Hagarty and Richards, Laurentian Hills, Laurentian Valley, Madawaska Valley, McNab/Braeside, North Algona Wilberforce, Pembroke, Petawawa, Renfrew, Whitewater Region), Stormont, Dundas and Glengarry (Cornwall, North Dundas, North Glengarry, North Stormont, South Dundas, South Glengarry, South Stormont).

SEE COVERAGE AREA MAP

NORTHEAST AND NORTHWEST

The Thunder Bay Multicultural Association

17 N. Court Street
Thunder Bay, Ontario | P7A 4T4

Tel: 807-345-0551  | 1-866-831-1144

e-mail: info@tbma.ca

thunderbay.org

SERVICES

The Thunder Bay Multicultural Association is a multi-service agency that serves newcomers across Northwestern Ontario with settlement, mentoring, language, and employment services. TBMA offers a range of programs supporting new Canadians and strengthening the multi-cultural fabric of the community. They are the hub of settlement services in Northwestern Ontario offering ISAP, NSP, Host, LINC, LINC Assessment and the LIP Language Interpreter Program.

TBMA provides interpretation services to the government agencies and various organizations working with victims of domestic violence, sexual violence and human trafficking.

COVERAGE

Northeast and Northwest Regions including:

Algoma (Blind River, Bruce Mines, Dubreuilville, Elliot Lake,   Hilton, Hilton Beach, Village ofHornepayne, Huron Shores, Jocelyn, Johnson, Laird, Macdonald, Meredith and Aberdeen Additional, Plummer Additional, Prince, Sault Ste. Marie, Spanish, St. Joseph, Tarbutt and Tarbutt Additional, The North Shore, Thessalon, Wawa, White River), Cochrane (Black River-Matheson, Cochrane, Fauquier-Strickland, Hearst, Iroquois Falls, Kapuskasing, Mattice-Val Côté, Moonbeam, Moosonee, Opasatika, Smooth Rock Falls, Timmins, Val Rita-Harty), Manitoulin (Assiginack, Billings, Burpee and Mills, Central Manitoulin, Cockburn Island, Gordon/Barrie Island, Gore Bay, Northeastern, Manitoulin and The Islands, Tehkummah), Nipissing (Bonfield, Calvin, Chisholm, East Ferris, Mattawa, Mattawan, North Bay, Papineau-Cameron, South Algonquin, Temagami, West Nipissing), Parry Sound (Armour, Burk’s Falls, Callander, Carling, Joly, Kearney, Machar, Magnetawan, McDougall, McKellar, McMurrich/Monteith, Nipissing, Parry Sound, Perry, Powassan, Ryerson, Seguin, South River, Village ofStrong, Sundridge, Village of The Archipelago, Whitestone), Sudbury (Baldwin, Chapleau, Espanola, French River, Greater Sudbury,   Killarney, Markstay-Warren, Nairn and Hyman, Sables-Spanish Rivers, St.-Charles), Timiskaming (Armstrong, Brethour, Casey, Chamberlain, Charlton and Dack, Cobalt, Coleman, Englehart, Evanturel, Gauthier, Harley, Harris, Hilliard, Hudson, James, Kerns, Kirkland Lake, Larder Lake, Latchford, Matachewan, McGarry, Temiskaming Shores, Thornloe), Kenora (Dryden,   Ear Falls, Ignace, Kenora,   Machin, Pickle Lake, Red Lake, Sioux Lookout, Sioux Narrows-Nestor Falls), Rainy River (Alberton, Atikokan, Chapple, Dawson, Emo, Fort Frances, La Vallee, Lake of the Woods, Morley, Rainy River), Thunder Bay (Conmee, Dorion, Gillies, Greenstone, Manitouwadge, Marathon, Neebing, Nipigon, O’Connor, Oliver Paipoonge, Red Rock, Schreiber, Shuniah, Terrace Bay, Thunder Bay).

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American Sign Language (ASL) – English, Langue des signes Québécoise (LSQ) – French

The Canadian Hearing Society
American Sign Language (ASL) – English; Langue des signes Québécoise (LSQ) – French

271 Spadina Road
Toronto, Ontario | M5R 2V3

Pre-booked Interpreting Service
Phone: 1-855-656-3748
TTY: 1-877-843-0368
Fax: 1-855-656-3750
E-mail: requests@oischs.ca
Skype: callois.chs
e-mail: info@chs.ca

www.chs.ca

Emergency Interpreting Service
Phone: 1-866-256-5142
TTY: 1-866-831-4657
E-mail: ois@answerplus.ca
SMS/Text: 905-971-0564 (charges may apply)

www.chs.ca

SERVICES

CHS offers a wide range of programs and services, products and information at our locations across Ontario to help remove communication barriers at home, at school and at work, and provide support and advice for people of all ages who are culturally Deaf, oral deaf, deafened and hard of hearing.

COVERAGE

Interpretation Services for the Deaf and hard of hearing across the entire province of Ontario.

Free Language Interpreter Services